Frequently Asked Questions
Who are the Apple Helpline?
We are part of the Gluji group of Apple support services. Gluji offer a range of Apple support solutions and web design services. Our Apple Helpline is the premium end of our support range. We offer fast, cost effective support and training for all things Apple. Our sister sites offer online advice, tips and news - our priority and focus is on supporting customers choosing to pay for quick and simple Apple Mac support, advice and training.
Who are Gluji?
Originally offering a single point of contact for free Apple advice, our services soon developed beyond our initial intentions. As our popularity grew, we decided to concentrate full-time on providing fast and friendly Apple support. The Gluji umbrella allows us to provide multiple forms of support under the remit of a single company. Why Gluji? Well, we liked the name! Like glue, we are able to stick things back together again!
Are you affiliated with Apple?
None of our support sites (including the Apple Helpline) are affiliated with Apple.
Apple, Mac and iPod are registered trademarks of Apple Inc., registered in the United States and other countries.
If you would like to seek support directly from Apple then you can find their help section here: Apple Support
Who are the team members?
Neil is our principal support specialist with over 17 years Mac experience.
Anwen is the friendly face of gluji.com.
Lesley has a knowledge of all things Mac - she’s experienced in web design and has an eye for detail.
How much does Gluji support cost?
Details on support costs can be found in the rates section.
Small, friendly support team - Competitive Pricing - Fast Responses - Expert Mac Advice!